Terms and Conditions

1. Introduction

Welcome to Crown Gentlemen. These Terms and Conditions govern your use of our website www.crowngentlemen.com and your purchase of products from our online store. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our services.

2. Company Information

• Business Name: Crown Gentlemen

• Email: info@crowngentlemen.com

• Operating Country: United Kingdom

3. Eligibility

To place an order with Crown Gentlemen, you must be at least 18 years old or have permission from a parent or guardian. By placing an order, you confirm that all information provided is accurate and complete.

4. Orders & Payments

4.1 Placing an Order

• All orders are subject to availability.

• Once an order is placed, you will receive an email confirmation. This confirmation does not guarantee order acceptance.

4.2 Pricing & Payment

• All prices are listed in GBP (£).

• We accept payments via Visa, Mastercard, PayPal, Apple Pay, Google Pay, and other secure payment methods.

• Crown Gentlemen reserves the right to adjust prices at any time.

5. Shipping & Delivery

5.1 Shipping Policy

• We offer free UK shipping via Royal Mail on all orders.

5.2 Delays & Issues

• We are not responsible for delays caused by courier services, customs, or unforeseen circumstances.

• If your package is lost or damaged during transit, please contact us immediately at info@crowngentlemen.com.

6. Returns & Refunds

6.1 Return Policy

• We offer a 100% Return Guarantee within 14 days of delivery.

• Items must be unused, in original condition, and with all tags attached.

6.2 Refunds

• Refunds are processed within 5-7 business days after receiving the returned item.

• Refunds will be credited back to the original payment method.

7. Product Quality & Warranty

• We guarantee high-quality materials and craftsmanship in all our products.

• If you receive a defective product, contact us within 7 days for a replacement or refund.

8. Privacy & Security

• We respect your privacy and handle your data in accordance with our Privacy Policy.

• Your payment details are encrypted and secured with industry-standard SSL protection.

9. Intellectual Property

All content, including logos, images, text, and product designs, is the exclusive property of Crown Gentlemen. Unauthorized use, reproduction, or distribution is strictly prohibited.

10. Liability & Disclaimers

• Crown Gentlemen is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or website.

• While we strive for accuracy, we do not guarantee that all product descriptions, images, or pricing information is error-free.

11. Changes to Terms

Crown Gentlemen reserves the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on our website.

12. Contact Information

For any inquiries regarding these Terms, please contact us at:
📧 Email: info@crowngentlemen.com